INFOSYS-004Approved
INFOSYS Industries Pvt Ltd — Kiran Rao
✓ Assigned to me📍 Flat 5B, T. Nagar, Chennai - 600017
Amount: ₹33,20,150
🖼 0 Photos🕒 20/01/2026→
DRA Services
Organized DRA team. Work done in 24 hours.
PayAssured runs a technology-backed DRA field and telecalling force — certified agents, clear routes, and live sync into every partner's case-management dashboard.
Field command view
DRA ops visible to every partner.
Live agent timers, site visits, and case progress — the same signals your dashboard shows when our team is on the ground.
Book a consultationCase control center
Live calls, PTP moves, site visits, and payment updates — expand a row to see what happens and who owns it.
01 · Case opened in partner queue
Live · Case Mgmt
Your team sees the new case immediately — amount, debtor, and next step ready to act on.
New cases appear with debt amount, debtor details, and starting progress step.
02 · Live telecalling in progress
Realtime · Calls
Every call result shows up live — follow-ups and promise-to-pay move on the board as you talk.
Agents place AI or manual calls; outcomes update Follow Up and PTP columns live on the board.
03 · PTP captured on case
On call · Collections
Promise amount, due date, and notes are saved on the case so finance and collections stay aligned.
Promise-to-pay amount, date, giver, and notes sync into Summary and the Kanban PTP column.
04 · Payment updated from call
Realtime · Payments
Confirmed payments mark the case Paid, move it to End, and refresh recovered totals on the dashboard.
When a call confirms payment, the card moves to End (Paid) and dashboard metrics refresh.
05 · Site visit photos uploaded
On visit · DRA Ops
Field photos and recovery notes appear under Documents with the visiting agent’s name.
Visit images land in Documents with agent attribution and recovery amount.
Realtime signals
Live recovery events streaming from field, payments, and case progress.
payment.received
ptp.captured
call.connected
site_visit.completed
Internal DRA field apps
The apps our DRA team uses to get work done
These are internal tools our DRA agents use — not a partner-facing app — to connect with pan-India field teams, run cases, and close recoveries on the ground.
- Connect assigned cases to agents across Chennai, Kolkata, Mumbai, Bengaluru, and more
- Track active cases and agent capacity pan-India in real time
- Route, capture proof, and complete site visits so partners see live progress
9:41DRA · Live58%
3308Active cases
420+Agents
45Cities
HDFC-003Pending
HDFC Industries Pvt Ltd — Arjun Malhotra
✓ Assigned to me📍 15/3, Lake Gardens, Kolkata - 700045
Amount: ₹1,49,109
🖼 0 Photos🕒 20/01/2026→
TCS-002Active
TCS Commerce Ltd — Neha Sharma
✓ Assigned to me📍 Andheri East, Mumbai - 400093
Amount: ₹8,45,000
🖼 2 Photos🕒 19/01/2026→
WIPRO-011Active
Wipro Supply Chain — Ravi Menon
✓ Assigned to me📍 Whitefield, Bengaluru - 560066
Amount: ₹5,12,400
🖼 1 Photos🕒 18/01/2026→
←Request #9
🛵D
Pan-India route · Chennai
Dist: 323.1 kmTime: 249 mins
Approved ▾
Site visit request for Kiran Rao — active case in Chennai with assigned field agent.
Regional Coverage
45 cities · 420+ agents · 3308 active cases
- South1238Active cases156Agents
- West937Active cases118Agents
- North675Active cases89Agents
- East458Active cases57Agents
CasesRouteCoverageProfile
DRA field + follow-up
Internal DRA field apps. Professional follow-up — synced live.
Our DRA team works from internal field apps on the ground and runs structured telecalling follow-up — so every visit, call, and PTP lands on your partner dashboard within 24 hours.
Book a consultation- Internal DRA field appsRoute cases, capture proof, and close visits pan-India.
- Professional follow-upCertified agents run AI and manual calls until PTP converts.
- 24-hour dashboard syncPartners see dispositions, proofs, and status the same day.
Pan-India field force
Regional Coverage
Active cases and agents across India — expand a region to see city-level capacity.
3308Active cases
420+Agents
45Cities
RegionCitiesActive casesAgentsStatus
Mumbai385 active cases48 agents
Pune210 active cases28 agents
Ahmedabad175 active cases22 agents
Surat95 active cases12 agents
Nagpur72 active cases8 agents
Operating loop
Allocate → Route → Verify → Dispose → Sync
Every touchpoint closes the loop back into your partner dashboard.
DRA-certified advisors
Every field and telecalling agent is DRA-certified, trained on fair practices, and accountable to structured dispositions.
24-hour update SLA
Case notes, visit proofs, and PTP captures sync to your partner dashboard within a day — no chasing email threads.
Tech-backed routing
Geo-optimized routes, live call timers, and photo verification keep recovery moving without operational chaos.